Data Deletion Policy

At Almasons Technologies Private Limited ("ALMASONS," "we," "us," or "our"), we are committed to respecting your privacy and ensuring that your personal data is handled with care. As part of our commitment to transparency and compliance with applicable privacy laws, this Data Deletion Policy outlines the process by which you can request the deletion of your personal data, as well as the circumstances under which we may retain data.

This Data Deletion Policy should be read in conjunction with our Privacy Policy and Terms & Conditions.

1. Data Deletion Rights

   You have the right to request the deletion of your personal data held by ALMASONS under the following conditions:

   • Right to Erasure: You may request the deletion of personal data that is no longer necessary for the purposes for which it was collected or processed.
   • Right to Withdraw Consent: If we are processing your data based on consent, you may withdraw your consent at any time, which may lead to the deletion of your data.
   • Right to Object: You have the right to object to the processing of your data in certain situations, which may lead to the deletion of your data.

2. How to Request Data Deletion

   To request the deletion of your account or personal data, please contact us at contactus@almasons.com.

   Please include the following information in your request to help us identify your account and process your request efficiently:

   • Full name
   • Email address associated with your account
   • Request details (e.g., account deletion, specific data deletion)

3. Verification of Identity

   For security and privacy reasons, we will verify your identity before processing any data deletion requests. This may involve submitting a government-issued identity document or answering specific questions related to your account.

   
   

   Once we verify your identity, we will proceed with processing your request.

4. Processing Your Data Deletion Request

   Once your data deletion request is verified, we will:

   1. Review the Request:

      Assess whether we can delete the requested data based on legal, regulatory, or contractual obligations.

   2. Delete or Anonymize Data:

      If applicable, we will delete the requested data from our systems. In some cases, we may anonymize the data if complete deletion is not possible.

   3. Notify You:

      After processing your request, we will notify you by email or another preferred communication channel, confirming whether your data has been deleted or explaining why we could not delete it.

5. Data Retention and Exceptions

   ALMASONS will retain your personal data for as long as necessary for the purposes outlined in our Privacy Policy, or as required by law or regulation. Even if you request the deletion of your account, certain data may be retained for legal, tax, accounting, or contractual reasons. Specifically, we may retain:

   1. Transactional Data:

      Payment and transaction details if required by applicable laws.

   2. Legal Requirements:

      Data necessary to comply with tax, regulatory, or other legal obligations.

   3. Contractual and Business Needs:

      Data required to fulfil contractual obligations or protect against fraud, prevent abuse, or for business analysis purposes.

   In such cases, we will inform you of the reason for retention.

6. Impact of Data Deletion

   Please be aware that once your data is deleted, you may lose access to certain services and features. If you delete your account, any content or services associated with your account may no longer be available. Additionally, you may not be able to use the same credentials (email ID, phone number, etc.) to create a new account with ALMASONS for a period of 12 months from the date of account deletion.

7. Data Deletion by Third Parties

   If your data has been shared with third parties (e.g., service providers, partners), you will need to contact those third parties directly to request data deletion from their systems. While we will make reasonable efforts to ensure that third parties delete your data, we do not control their data deletion practices.

8. Changes to the Data Deletion Policy

   We may update this Data Deletion Policy from time to time to reflect changes in legal requirements or our data handling practices. Any changes will be posted on this page with the "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we manage your data.

9. Contact Us

   If you have any questions, concerns, or requests related to data deletion, please contact us at contactus@almasons.com.